General Catering Policies

Products and Availability:

Cultural Café reserves the right to substitute comparable products in the event of non-availability at time of event.  Prices and availability are subject to change.

 

Advanced Notice

Cultural Café recommends placing your order as early as possible. While every effort is made to accommodate all catering requests, advanced notice of seven (7) days is required for all Drop and Go, Pick Up orders. Large groups may require more notice. Please call Cultural Café at (647) 771-5282 for more details.  Last minute accommodations may be made at the discretion of Cultural Cafe.  Additional fees may apply.

 

Guaranteed Minimum Guest Count & Time Duration

The fees and pricing quoted are estimates based on the client’s guaranteed minimum guest count and guaranteed time duration. If more guests are served or Cultural Café’s services are needed for additional time not included in the client’s estimated time duration, Cultural Café reserves the right to charge a fair price for the additional food, drink, labor and services required. If fewer guests attend or less time is needed, the caterer will still be paid according to the guaranteed minimum guest count and time duration.

 

Confirmations

Confirmation of the number of guests is required 1 week prior to the date of your event.

 

Set-Up Charges

If special room set-ups are required, you may incur an additional labor charge.

 

Service Types

  • Drop and Go – Our staff will deliver your order when you want it and to the room in 105 Gibson Community Center, the rest is up to you. All of the service utensils and containers are disposable.
  • Pick Up – We will have your order ready for you to pick up. All of the service utensils and containers are disposable.

 

Deposit

An initial deposit of 50% of the final total costs is required to contract the caterer for the event.

 

Cancellation

Upon cancellation of the caterer’s services within 31 days of the planned event date, a full refund of the deposit will be supplied. If the caterer’s services are cancelled within 11 to 30 days of the event, 50% of the deposit will be refunded. If cancellation notice is given less than 11 days before the event, no refund of the deposit will be supplied. If the cancellation is made the day of the event, the full guarantee number will be billed. (In the event of a cancellation, in which the customer is billed, food to go may not be requested)

 

Payment Method

We accept cash and cheque.

 

Terms for payment of the event are the following:

1. The quoted final cost, minus the deposit, must be paid on the day of the event.

2. Any added costs due to higher than minimum guaranteed guest counts, extra services or additional duration of services will be billed to the client within 5 business days after the event, and must be paid within 20 business days after the event.

3. If payment is not received according to the terms of this contract, the caterer reserves the right to charge an additional fair fee.

 

 

 

 

Cultural Café

105 Gibson Drive

Markham, ON L3R 3K7

Ph: 647-771-5282

Alt: 416-725-3269

 

 

 

Copyright © Cultural Cafe (2014)

 

 

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